关于港澳台挺身而出和外籍人士办理交通一卡通升级服务的说明

cao, Taiwan and foreign passengers search the "health kit" applet through wechat and Alipay, enter the "transportation all-in-one card upgrade" column, click "transportation all-in-one card upgrade", enter the all-in-one card number, check "he read and agreed to the transportation all-in-one card upgrade user service agreement", and click "upgrade now" to complete the all-in-one card upgrade. Realize the automatic synchronous verification of card swiping and health code information, and enjoy more safe, convenient and healthy trel services.

中有：适用粤港邻近地区居住证特许身心健康莲的用户，可直接在“北平银联”APP上付诸替换。

Note: users who use the residence permit of Hong Kong, Macao and Taiwan residents to register health treasure can directly upgrade on the "Beijing all in one card" app.

2.粤港奋起和外国籍可适用哪些证件登录Health Kit（身心健康莲）小机制，兼办银联戈替换？

2. What certificates can compatriots from Hong Kong, Macao and Taiwan and foreigners use to log in to the health kit applet to upgrade their all-in-one card?

呼：您可适用“粤港邻近地区途经华南地区居民、澎湖邻近地区途经大陆居民、明”登录Health Kit（身心健康莲）小机制，兼办城市交通银联替换业务范围。

A: you can use the "mainland trel permit for Hong Kong and Macao residents, mainland trel permit for Taiwan residents and passport" to log in to the health kit applet to handle the transportation card upgrade business.

4.粤港奋起和外国籍兼办银联戈替换后，如何解绑？

4.After Hong Kong, Macao and Taiwan compatriots and foreigners apply for the upgrade of all-in-one cards, how to unbind them?

呼：您可通过腾讯或支付莲离开到Health Kit（身心健康莲）小机制，该网站离开“城市交通银联替换”栏目，在该网站可选择已替换的银联戈，该网站“解除绑定”，即顺利进行解绑。A: you can enter the health kit applet through wechat or Alipay, click to enter the "traffic all-in-one card upgrade" column, select the upgraded all-in-one card on the page, and click "unbind" to complete unbinding.

4.粤港奋起和外国籍的银联戈替换后，不用适用怎么办?

4.What if the all-in-one card of Hong Kong, Macao, Taiwan compatriots and foreigners cannot be used after upgrading?

呼：如您的戈片替换后，刷戈随行公共城市交通时遇到问题，可由现场临时工人员按照防疫要求协助您乘车，您也可咨询“北平银联”APP在线结帐或发送收件至96066@bmac.com.cn或拨打银联结帐热线010-96066，我们会随即为您彻底解决，北平银联将持续改进和最佳化银联替换服务于，促使进一步大幅提高用户体验。

A: if you encounter problems when swiping your card to take public transport after upgrading your card, the on-site staff can assist you to take the bus according to the epidemic prevention requirements. You can also consult the online customer service of the "Beijing all in one card" app or send an email to 96066@bmac.com.cn Or call the all-in-one card customer service hotline 010-96066, and we will solve it for you immediately. Beijing all-in-one card will continue to improve and optimize the all-in-one card upgrade service to continuously improve the user experience.

五、粤港奋起和外国籍每人可替换几张银联戈？

5.How many all-in-one cards can each Hong Kong, Macao and Taiwan compatriots and foreigners upgrade?

呼：您可通过Health Kit（身心健康莲）小机制替换一张银联实体戈和一张银联（APPNFC）适用。

A: you can upgrade one all-in-one card entity card and one all-in-one card (mobile NFC) through the health kit applet.

六、粤港奋起和外国籍退戈如何兼办？

6、How to handle the card refund for compatriots from Hong Kong, Macao and Taiwan and foreigners?

呼：按现行规定和机制，您如需兼办银联戈退戈业务范围，可通过现有服务于商城兼办业务范围。

Answer: according to the current regulations and procedures, if you need to return your all-in-one card, you can handle the business through the existing service outlets.

您可通过以下方式核对商城：

You can query outlets in the following ways:

1.“北平市政建设城市交通银联”腾讯公众号，离开“我的戈通→商城核对”，核对商城；

1. the wechat official account of "Beijing municipal transportation all in one card" enters "my card → network query" to query the network;

2.“北平市政建设城市交通银联公司”官网，首页离开“用户服务于→服务于商城”，核对商城。

2. on the official website of "Beijing municipal transportation all in one card company", enter "user service → service outlets" on the home page to query outlets.

相关联：北平外办、北平市政建设城市交通银联

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